We are human. Thus, we are fallible. Sooner or later, we will make a mistake. Maybe that mistake will be an unintentional slight, stinging words, or an action more malevolently motivated.
When that happens, if we value relationships, we must apologize to bring reconciliation, to restore peace, and to continue to influence in a healthy manner. No one will be positively influenced by someone with whom they are in a damaged relationship.
But what does a proper apology look like? We’ve all received a half-hearted apology and as we are receiving it, we wonder, “Is this person... Continue Reading